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Deliveries from 2 to 4 working days
4,50 € (Gratuito en pedidos superiores a 40 €)
6 € (Free shipping from 40 €)
26 € (Free shipping from 150 €)
Bulgaria, Finland, Greece, Romania, Sweden, Switzerland
(Free shipping from 145 €)
Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, United Kingdom
(Free shipping from 125 €)
Canada, Qatar, United States
Cyprus, Malta, Monaco
(Free shipping from 200 €)
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Estonia, Georgia, Kazakhstan, Liechtenstein, Moldova, Mongolia, Montenegro
Bangladesh, Benin, Brunei, Cambodia, China, Hong Kong SAR China, India, Indonesia, Laos, Nepal, Pakistan, Serbia, Serbia and Montenegro, Singapore, Thailand, Vietnam, Yemen
Afghanistan, Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Malaysia, Mauritania, Morocco, Saudi Arabia, Syria, United Arab Emirates
Australia, Grenada, Haiti, Japan, Myanmar [Burma], New Zealand, North Korea, South Korea
Algeria, Angola, Argentina, Bhutan, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Chile, Colombia, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Côte d’Ivoire, Cuba, Djibouti, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, French Guiana, Gabon, Gambia, Ghana, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Jamaica, Kenya, Kyrgyzstan, Lesotho, Liberia, Macau SAR China, Macedonia, Mali, Mexico, Mozambique, Namibia, New Caledonia, Nicaragua, Niger, Nigeria, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, Sri Lanka, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uruguay, Uzbekistan, Venezuela, Western Sahara, Zambia, Zimbabwe
Returns up to 30 days from shipment
1. Get in touch with us
Write and email to firstname.lastname@example.org indicating:
- Order number
- Items to return
2. Fill de returning form
Fill the form and send it in the original package with the products. Our box is reusable! Follow the costumer service team instuctions.
3. Shipping costs
In case you want to return the product because you don't like it we will refund the return shipping costs but no the initial shipping costs.
In case we make a mistake with your order we will refound the return shipping costs and the initial shipping costs.
Show your e-ticket to the staff and you will receive a voucher redeemable for the same amount.
Natura won't be able to return cash at stores.
Show your e-ticket to the staff and chage the item for another size, colour or product.
In case we make a mistake with your order you will have to send an email to email@example.com and we will return you the return shipping costs plus the initial shipping costs.
To make a purchase or check the status of your order, enter your username and password. Your data will be treated with all confidentiality.