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Delivery & Returns

Shipments

Deliveries from 2 to 4 working days

Delivery to home

Andorra, España (Península), Portugal

4,50 € (Gratuito en pedidos superiores a 40 €)

Spain (Balearics)

6 € (Free shipping from 40 €)

Spain (Canarian, Ceuta and Melilla), Gibraltar, Turkey

26 € (Free shipping from 150 €)

  • Bulgaria, Finland, Greece, Romania, Sweden, Switzerland

    25 € 
    (Free shipping from 145 €)

    Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, United Kingdom

    20 € 
    (Free shipping from 125 €)

    Canada, Qatar, United States

    45 € 
     

    Cyprus, Malta, Monaco

    36 € 
    (Free shipping from 200 €)

    Iceland, Norway

    50 €

    Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Estonia, Georgia, Kazakhstan, Liechtenstein, Moldova, Mongolia, Montenegro

    55€

    Bangladesh, Benin, Brunei, Cambodia, China, Hong Kong SAR China, India, Indonesia, Laos, Nepal, Pakistan, Serbia, Serbia and Montenegro, Singapore, Thailand, Vietnam, Yemen

    60€

    Afghanistan, Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Malaysia, Mauritania, Morocco, Saudi Arabia, Syria, United Arab Emirates

    65€

    Australia, Grenada, Haiti, Japan, Myanmar [Burma], New Zealand, North Korea, South Korea

    70€

    Algeria, Angola, Argentina, Bhutan, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Chile, Colombia, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Côte d’Ivoire, Cuba, Djibouti, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, French Guiana, Gabon, Gambia, Ghana, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Jamaica, Kenya, Kyrgyzstan, Lesotho, Liberia, Macau SAR China, Macedonia, Mali, Mexico, Mozambique, Namibia, New Caledonia, Nicaragua, Niger, Nigeria, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, Sri Lanka, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uruguay, Uzbekistan, Venezuela, Western Sahara, Zambia, Zimbabwe

    80€

  • Returnings

    Returns up to 30 days from shipment

  • 1. GET IN TOUCH WITH US

    Write and email to help@naturaselection.com indicating:
    - Order number
    - Reason
    - Items to return

    2. FILL THE RETURNING FORM

    Fill the form and send it in the original package with the products. Our box is reusable! Follow the costumer service team instuctions. 

    3. SHIPPING COSTS

    If it is a return because the article has not convinced you:

    - National orders: we offer a free return shipment through a service point of the courier company DHL. In case of not using this service, the customer must send us the package and we will not assume the costs of that return shipment.

    - International orders: the customer must send us the articles assuming the returning costs.

    If it is a return due to an error on our part, we will refund the shipping costs plus the initial shipping costs.

    Natura will take care of the return shipping exclusively in mainland and Balearic territory. In the rest of the areas, the customer will bear the full costs of the return.

  • Show your e-ticket to the staff and you will receive a voucher redeemable for the same amount.

    Natura won't be able to return cash at stores. 

  • Show your e-ticket to the staff and chage the item for another size, colour or product.

    Natura won't be able to return cash at stores. 

  • In case we make a mistake with your order you will have to send an email to help@naturaselection.com and we will return you the return shipping costs plus the initial shipping costs.

    Natura will take care of the return shipping exclusively in mainland and Balearic territory. In the rest of the areas, the customer will bear the full costs of the return.